To Prospective Customers
Brad Westphall practices a tried and true formula for success -- quality workmanship and deliver what you promise. In grade school they call it the Golden Rule. We wanted to extend an existing bedroom onto the 2nd floor balcony. The project nearly doubled a 13 ft. wide room from 13 ft. long to 22 ft long. Our 4000 square foot custom home is 5-years old and built with attention to detail. The project was completed in two and a half weeks. Brad did absolutely everything he said he would: from outstanding quality to daily punctuality and he even beat his timeline. Although a smaller project for Brad, it was a complex one involving many trades.
During the planning process, Brad asked us detailed questions concerning the design and our expectations. Brad arranged for visits by the window, electric and stucco subcontractors to estimate their work. Before even speaking with another company, Brad was our first choice on his thoughtful and thorough planning.
A competing company, also highly recommended on Angie’s List, did a very brief rudimentary inspection and produced a lower bid. The company was very proud of the 25 other projects that very day. We easily dismissed the bid as poorly prepared and a recipe for disappointment if not disaster. We had been down that road before with other contractors. Change orders, especially major ones, are not very affordable.
Brad and his talented superintendent met daily at our home to discuss the day’s work plan. The superintendent’s extensive construction background allowed him to anticipate problems and achieve quality work from all trades. He also ensured that the worksite (inside and out) was cleaned up daily -- a very pleasant surprise. And the final -- the room extension was near flawless and invisible to the eye including stucco work outside.
The entire process was a pleasure. In our 20 years in San Antonio and third home, no contractor has come close to providing the quality and service of Westphall Remodeling. If decisions needed to be made on the site, although we were always consulted, we really didn't need to be home. Brad’s and his team’s standards and eye for quality are that high. We very strongly recommend the company.
Bob & Laurie Pariseau